Qualification(s)

• Bachelor’s degree in IT, Computer Science or a related field

Specialization Required/Skills

• Strong knowledge of manufacturing systems (ERP, CRM),
• Network infrastructure, and cybersecurity  

Experience Required

• 6-8 years  

Responsibilities

• IT Strategy and Planning – Develop and implement IT strategies and policies that align with the company’s goals.
  Assess the current technology infrastructure and identify areas for improvement.
  Plan and manage IT budgets, ensuring cost-effective solutions and efficient allocation of resources.
  Collaborate with senior management to understand business needs and recommend appropriate technology solutions 

• IT Operations Management – Oversee the installation, configuration, and maintenance of hardware, software, and network systems.
  Ensure the continuous availability, performance, and security of IT systems, including ERP, CRM and other manufacturing-related applications.
  Manage IT support services, ensuring timely resolution of technical issues and maintaining high user satisfaction.
  Monitor system performance, troubleshoot issues, and implement necessary updates or improvements.

• Cybersecurity and Compliance – Develop and enforce IT security policies to protect the company’s data and systems from unauthorised access, breaches, and cyber threats.
  Ensure compliance with industry regulations and standards.
  Conduct regular security audits, vulnerability assessments, and disaster recovery planning. 

• Project Management – Recommend IT projects that are to be taken by the organisation to move towards Industry 5.0 (key requirement).
  Manage IT projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget.
  Coordinate with cross-functional teams, including production, engineering, and logistics, to implement technology solutions that enhance operational efficiency. 

Additional Requirements

• Strong SQL database knowledge, proficient in programming languages such as Python and C Sharp to develop APIs