Qualification(s)

• B. S. in Computer Science, Information Technology or a Related Filed

Specialization Required/Skills

• SQL expertise
• Strong technical aptitude and troubleshooting skills with the ability to quickly diagnose and resolve ERP-related issues.
• Excellent communication and interpersonal skills with the ability to effectively train and support end-users.
• Solid understanding of business processes and the ability to customise ERP systems to meet specific organisational needs. 
• Ability to work independently and collaboratively in a fast-paced environment with a strong attention to detail.
• Certification in ERP systems or related technologies is a plus.

Experience Required

• 2-3 years proven experience working with ERP systems, preferably in a coordination or support role
• Experience with ERP systems such as SAP, Oracle, New Horizon, Microsoft Dynamics, or similar platforms is preferred.  

Responsibilities

• Serve as the primary point of contact for all ERP-related queries, issues, and troubleshooting.Work closely with end-users to understand their needs and provide effective solutions within the ERP system.
• Conduct regular training sessions for new and existing users to ensure optimal utilization of the ERP system.
• Collaborate with cross-functional teams to identify areas for improvement within the ERP system and implement necessary changes.
• Customise the ERP system in-house to align with specific business processes and requirements. 
• Stay updated on the latest ERP trends, technologies, and best practices to drive continuous improvement and innovation.
• Develop and maintain documentation, manuals, and training materials related to the ERP system.
• Provide ongoing support and guidance to end-users to ensure smooth operation and maximum efficiency of the ERP system.

Additional Requirements

• Programming knowledge of Java and ASP.Net is an added advantage